CONTACT US
Whether you are looking to contact our support helpline or have a media enquiry, below are several ways you can get in touch with us.
If you need our help and support
If you need our help with a welfare concern, for example:
- if you are in financial need
- need support in maintaining your home
- have care or mobility needs
Please contact us via email at welfarenavigators@rafbf.org.uk, via our online form or by calling our helpline on 0300 102 1919 between 9:30am-4:30pm Monday-Thursday and 9:30am-4pm on Friday. That way we will be able to deal with your enquiry much quicker. Please note that requests sent via post may take longer to be responded to.
Alternatively, you can use our web chat facility (located in the bottom right of this screen) to get in touch with us between 9am-4pm, Monday to Friday. Find out more about our web chat.
Please note, that to be eligible for assistance, savings must be less than £12,000 (or £23,250 in respect of Care Home Top Up grants), and the eligible Service person must have served in the Royal Air Force for at least one day.
If you would like to support us
If you would like to talk to us about:
- Making a donation
- Amending your contact details or mailing preferences
- Gift Aid
Please email our fundraising team at hello@rafbf.org.uk.
If you would like to participate in an event, fundraise or volunteer for us, please visit our Get involved section for more information or get in touch with us at challenge@rafbf.org.uk.
If you would like to discuss linking your product or company with the RAF Benevolent Fund, please see our Corporate Partnerships page or or email our Corporate Partnerships Team at corporate@rafbf.org.uk.
General enquiries
If you have a general enquiry you can complete our short enquiry form. If you would prefer to talk to one of our team or to make a donation by telephone, please call 020 7580 8343.
Head office contacts
- Telephone: 020 7580 8343
- Email: mail@rafbf.org.uk
- Address: RAF Benevolent Fund, 67 Portland Place, London W1B 1AR
Press and media contacts
Our media team is here to provide journalists with the latest news and information about the RAF Benevolent Fund. If you would like to request an interview, quote or comment, please get in touch.
Anna Ramsey – Public Relations Manager
- Telephone: 07595 657979
- Email: communications@rafbf.org.uk
Around the UK
Our regional office based in Edinburgh covers Scotland and Northern Ireland.
- Address: Suite 3, Pure Offices, 4-5 Lochside Way, Edinburgh Park, Edinburgh EH12 9DT
- Telephone: 0131 202 1585
Gavin Davey, Regional Director
- Mobile: 07920 475774
- Email: gavin.davey@rafbf.org.uk
Jill Robertson, Administrator
- Telephone: 0131 202 1585
- Email: jill.robertson@rafbf.org.uk
Our regional office based at RAF Cranwell covers central England, north England, Wales and the east of England.
- Address: RAF Benevolent Fund, Block 328 West (Rm8A), RAF Cranwell, Sleaford NG34 8HB
- Telephone: 01400 268226
- Fax: 01400 262681
Neil Sturtridge, Area Director Central/North England & Wales
- Mobile: 07880601015
- Email: neil.sturtridge@rafbf.org.uk
Our regional office based at RAF Benson covers the whole of the South of England.
- Address: Building 167, RAF Benson, Wallingford, Oxfordshire, OX10 6AA
- Telephone: 01491 837766 ext 5299.
Neil Tomlin, Area Director
- Email: neil.tomlin@rafbf.org.uk
- Mobile: 07885466198
Shelly Aven, Regional Business Support Exec
- Telephone: 01491 837766 ext 5299
- Mobile: 07540 768 359
- Email: shelly.aven@rafbf.org.uk
For Serving Personnel only who subscribe to Service Days Pay Giving, RAF Dependants Fund and Dependants Income Trust.
General enquiries
Telephone: 01993 895350
Email: raf.subscriptions@rafbf.org.uk
Install our web app
You can install our Ben Fund web app to your device for quick and easy access to our website. See some instructions on how to do this.
Keep in touch with us
Provide your email address to receive regular email updates on all of the RAF Benevolent Fund's latest news, events, stories and ways that you can help.
