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Welfare Benefits Executive - Maternity Cover

Location: London
Term: 12 Month Maternity Cover Contract
Salary: £41,000 per year plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to the 40,000 plus people who benefit from our services. Working at the Fund is more than sitting at your desk. In this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

Do you want to play a part in what we do? 

People are at the heart of what we do. Together we:
•    Help reduce social isolation and loneliness among veterans.  
•    We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs. 
•    We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years. 
•    We provide grants to help with the cost of living. But this is just a few of the ways we help.

Working at the Fund means you can play your part in changing the lives of people who serve or have served in the RAF and supporting them through some of life’s challenges. It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join The RAF Family and play your part in making a difference.

We are seeking a compassionate and highly organised individual to work within the Welfare Benefits Team. You will be required to undertake welfare benefit checks and provide tailored advice on missing benefit entitlements and on wider income maximisation areas. You will also be required to provide advocacy and representation at appeal tribunals and with challenging more complex benefit decisions.

The successful candidate will need to have experience of providing welfare benefits advice with skills in advocacy, negotiation and communication. They will be an articulate communicator with excellent IT skills suited to working in a paperless environment. You must be able to demonstrate an ability to relate to people of all ages especially older beneficiaries, in a manner which is conducive to relieving stresses and concerns by giving sound and impartial information, guidance and assistance.

See the job profile for this role. For an informal discussion about the role please contact Laura Austin-Pugh, Benefits Advice Service Manager, laura.austin-pugh@rafbf.org.uk

The role is based in our London office, currently with hybrid working between three days in the office and two days at home. The successful candidate for this role will need to be DBS checked at the standard level and prove they have the right to work in the UK.

To apply, please send your CV together with a covering letter detailing why you believe you are suitable for this role and providing examples of how you meet the person specification to, Pete Thompson, Head of HR via email HRservices@rafbf.org.uk.

The closing date for applications is 5.00pm Monday 02 October 2023. Please note skills testing and interviews will take place on 16, 17 or 18 October 2023. Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.